Frequently Asked Questions
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Your Questions,
Answered with Care.
At our core, we believe that knowledge is the foundation of confidence and well-being. Our team is dedicated to providing clear, compassionate answers that empower you to make informed decisions. We’re here to guide, support, and connect you with the information you need to navigate your journey with greater ease and assurance.
What is functional medicine and how is Klinik Q different from a regular clinic?
Functional medicine addresses the root causes of illness by combining conventional medicine, nutritional medicine, and hormone therapy. Klinik Q focuses not just on symptom relief, but on restoring balance and wellness through a holistic, personalized approach.
What kinds of health issues or symptoms do you treat?
We help with conditions such as hormonal imbalance, fatigue, poor sleep, weight gain or obesity, low immunity, eczema, depression, high blood pressure, and more.
Do I need a consultation before starting any treatment?
Yes. We begin with a detailed consultation, medical history review, and diagnostics to tailor the best treatment plan for your unique needs.
Will I continue my existing medications or therapies?
That depends. Our doctors will evaluate your current treatments and decide whether to continue, adjust, or phase them out as part of your personalized plan.
How often do I need to visit the clinic?
The frequency of follow-ups depends on your condition and progress. Some patients need weekly or biweekly check-ins initially, later spacing out to monthly or quarterly monitoring.
What kind of tests will I need?
We may request blood tests, hormone panels, metabolic markers, gut microbiome tests, detoxification panels, or other diagnostics to get a clear understanding of your health system.
Is hormone replacement therapy safe?
When properly prescribed and monitored, bio-identical hormone therapy can be safe and beneficial. However, it always depends on your health profile, age, and risk factors. We closely monitor all patients undergoing hormone therapy.
How long until I see improvements?
It varies. Some patients notice changes in weeks; for more complex or long-standing conditions, it may take several months. Healing is a gradual process.
Does Klinik Q only treat adults or also children/teens?
Our primary focus is on adult health and hormonal balance, but many aspects of functional medicine (nutrition, immune support) can also benefit younger individuals—please check with us for your specific case.
Do you offer online or virtual consultations?
Yes, we provide virtual consultations for patients who are unable to attend in person or for initial assessments.
Where are your clinic locations?
Our main location is in Kota Damansara, and we also have a branch in Balakong.
What are your operating hours?
Our general hours are Monday to Friday 9:00 am to 6:00 pm; Saturday 9:00 am to 3:00 pm. (Check for clinic branch or specific doctor schedules.)
How do I book an appointment?
You can contact us via phone, email, or fill in an appointment request on our website. We’ll follow up with you to confirm the details.
Will I need to change my lifestyle or diet as part of treatment?
Yes. Lifestyle, nutrition, stress management, sleep, exercise, and toxin exposure are critical components of functional healing. You’ll receive guidance and support for these changes.
Does insurance cover your services?
It depends on your insurer and plan. Some diagnostic tests and medical consultations might be claimable; please check with your provider. We can provide invoices and documentation when needed.
1. What is functional medicine and how is Klinik Q different from a regular clinic?
Functional medicine addresses the root causes of illness by combining conventional medicine, nutritional medicine, and hormone therapy. Klinik Q focuses not just on symptom relief, but on restoring balance and wellness through a holistic, personalized approach.
2. What kinds of health issues or symptoms do you treat?
We help with conditions such as hormonal imbalance, fatigue, poor sleep, weight gain or obesity, low immunity, eczema, depression, high blood pressure, and more.
3. Do I need a consultation before starting any treatment?
Yes. We begin with a detailed consultation, medical history review, and diagnostics to tailor the best treatment plan for your unique needs.
4. Will I continue my existing medications or therapies?
That depends. Our doctors will evaluate your current treatments and decide whether to continue, adjust, or phase them out as part of your personalized plan.
5. How often do I need to visit the clinic?
The frequency of follow-ups depends on your condition and progress. Some patients need weekly or biweekly check-ins initially, later spacing out to monthly or quarterly monitoring.
6. What kind of tests will I need?
We may request blood tests, hormone panels, metabolic markers, gut microbiome tests, detoxification panels, or other diagnostics to get a clear understanding of your health system.
7. Is hormone replacement therapy safe?
When properly prescribed and monitored, bio-identical hormone therapy can be safe and beneficial. However, it always depends on your health profile, age, and risk factors. We closely monitor all patients undergoing hormone therapy.
8. How long until I see improvements?
It varies. Some patients notice changes in weeks; for more complex or long-standing conditions, it may take several months. Healing is a gradual process.
9. Does Klinik Q only treat adults or also children/teens?
Our primary focus is on adult health and hormonal balance, but many aspects of functional medicine (nutrition, immune support) can also benefit younger individuals—please check with us for your specific case.
10. Do you offer online or virtual consultations?
Yes, we provide virtual consultations for patients who are unable to attend in person or for initial assessments.
11. Where are your clinic locations?
Our main location is in Kota Damansara, and we also have a branch in Balakong.
12. What are your operating hours?
Our general hours are Monday to Friday 9:00 am to 6:00 pm; Saturday 9:00 am to 3:00 pm. (Check for clinic branch or specific doctor schedules.)
13. How do I book an appointment?
You can contact us via phone, email, or fill in an appointment request on our website. We’ll follow up with you to confirm the details.
14. Will I need to change my lifestyle or diet as part of treatment?
Yes. Lifestyle, nutrition, stress management, sleep, exercise, and toxin exposure are critical components of functional healing. You’ll receive guidance and support for these changes.
15. Does insurance cover your services?
It depends on your insurer and plan. Some diagnostic tests and medical consultations might be claimable; please check with your provider. We can provide invoices and documentation when needed.